Terms of service

Terms of Service – Ridwan Fragrances

1. Introduction

Welcome to Ridwan Fragrances. By accessing our website, purchasing our products, or using our services, you agree to comply with and be bound by these Terms of Service. Please read them carefully before placing any order.

2. Product Information

  • We strive to provide accurate product descriptions, images, and pricing.

  • Slight variations in color, fragrance notes, or packaging may occur due to lighting or manufacturing updates.

3. Orders & Payments

  • Orders are confirmed only after successful payment.

  • We accept payments through approved secure gateways.

  • Orders can be canceled within 12 hours of placing them (refer to our Return & Refund Policy for more details).

4. Returns & Refunds

  • Returns are only accepted for defective or damaged products, and customers must provide a video of the unboxing to qualify for a replacement.

  • Refunds, once approved, will be credited within 24–72 hours to the original payment method.

  • For more information, please refer to our Return & Refund Policy.

5. Use of Website

  • Users agree not to misuse our website for fraudulent transactions, hacking, or any activity that may damage or disrupt the website’s functionality.

  • We reserve the right to restrict access or terminate accounts found violating these terms.

6. Intellectual Property

All website content, including logos, images, product designs, and text, is the intellectual property of Ridwan Fragrances and protected under applicable copyright laws. Unauthorized use is strictly prohibited.

7. Limitation of Liability

  • Ridwan Fragrances is not responsible for any indirect, incidental, or consequential damages arising from the use or inability to use our products or services.

  • Our liability, in any case, is limited to the value of the product purchased.

8. Governing Law

These Terms shall be governed and interpreted under the laws of [Your Country/State]. Any disputes shall be subject to the jurisdiction of [Your Location] courts.

9. Changes to Terms

We reserve the right to update or modify these Terms of Service at any time. Continued use of our website or services after changes constitutes acceptance of the new terms.